1. What types of flexible packaging do you offer?

We offer customized flexible packaging solutions for both food and non-food industries, including:

• Zipper pouches
• Flat pouches
• أكياس الوقوف
• Spout pouches
• Side gusset bags
• And more

Material options include polyethylene (PE), polypropylene (PP), paper, and biodegradable materials.

2. Can your packaging be customized?

Yes, we provide full customization services. You can adjust size, shape, material, print design, and colors according to your product needs. We work closely with you to ensure the packaging design meets your specifications.

3. What materials do you use to produce your flexible packaging?

We use a variety of materials, including:

• PET, Aluminum, BOPP, SioxPET, EVOH PE, paper
• Mono recyclable materials
• Biodegradable options like Natureflex and PLA

We recommend the best material based on your specific packaging requirements for performance and sustainability.

4. What printing methods do you offer?

We provide several printing methods, such as:

• Gravure printing
• Digital printing

We ensure high-quality graphics and branding on your packaging based on your needs.

5. What is the minimum order quantity (MOQ)?

The MOQ depends on the product and customization. Typically:

• Digital printing MOQ: 1,000 units
• Gravure printing MOQ: 10,000 units

Smaller orders for specific projects can also be accommodated.

6. What is the typical lead time for delivery?

The lead time typically ranges from 3-5 weeks from order confirmation to delivery, depending on the order specifics and production schedule.

7. Are your packaging products food-safe?

Yes, all our packaging products meet food safety standards. Our materials comply with international food contact material requirements, and we provide relevant certifications like FDA and BRC.

8. Do you offer samples?

Yes, we provide samples to help customers inspect packaging quality and design. Please note that sample preparation may take some time, but we strive for a quick response.

9. Do you offer eco-friendly packaging options?

Yes, we offer various eco-friendly packaging solutions, including biodegradable and recyclable materials. We can also create customized sustainable options to help your brand achieve its sustainability goals.

10. How do you price your products?

Our pricing depends on factors such as:

• Order quantity
• Materials
• Print design
• Packaging specifications

For an accurate quotation, please provide detailed requirements.

11. How do you ensure the quality of your products?

We implement strict quality control throughout production, from raw material procurement to final product inspection. Each batch undergoes quality testing to meet international standards, and we provide inspection reports and certificates.

12. What happens if the products are faulty upon delivery?

We offer quality assurance for our products. If you receive faulty products, please contact us within 30 days of delivery for returns or exchanges based on the issue.

13. Do you support international shipping?

Yes, we offer international shipping services. We partner with multiple logistics companies to ensure timely and safe delivery and provide tracking information for your shipments.

14. Do you provide shipping insurance?

While we ensure the safety of your goods, we recommend purchasing shipping insurance for additional protection. We can assist you in exploring different shipping insurance options.

15. How do you handle orders and deliveries?

We select the best shipping method based on order volume, product type, and destination. Common shipping methods include sea freight, air freight, and train transport. We work with you to ensure on-time delivery.

16. Can you handle urgent orders?

Yes, we understand the need for urgent orders and will do our best to expedite production and coordinate shipping for timely delivery. Please contact our sales team to discuss specific time requirements.

17. What payment methods do you accept?

We accept various payment methods, including:

• Bank transfers
• Credit card
• L/C

Payment terms may vary depending on order value and our business relationship.

18. Do you offer regular procurement partnerships?

Yes, we offer long-term cooperation opportunities, providing preferential pricing and priority production schedules for regular procurement customers.

19. Are your products compliant with international environmental and certification standards?

Yes, we offer products that comply with international environmental standards. Our materials are certified by organizations such as ISO, FDA, and BRC, and we ensure compliance with EU regulations like REACH, RoHS, and Migration.